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Currently operating on

- Fall Hours -


Fall and Spring:
Mon-Sat: 11am - 1am
Sunday: 12pm - 12am

Summer and Winter:
Mon-Sat: 12pm - 10pm
Sunday: CLOSED

New Releases Available
at Midnight Every Monday


Open 355 days of the year



1936 Liacouras Walk
Philly, PA 19122
AIM: TristanVideo
Twitter: tristanvideo

All movies are only
$3.00 for seven nights


We accept
Diamond Dollars!



Friday rentals are due back today
- Sunday -
Today's rentals are due back on Tuesday

Tristan Video

Sorry, but we do not have a phone number.

For availability, use our search function and click on the rental.
Do not use the AIM screenname to ask if we have any titles in stock.

For account issues or general information, use our screenname or email address.

Our Mission

Our mission is to provide safe, affordable entertainment for the students, staff, and faculty of Temple University. In addition, we have the following goals:
  • To expand our database according to customer needs.
  • To have a collection that accurately reflects our customers' interests.
  • To provide friendly and reliable service.
  • To provide a reversal in costs. *see below
  • To promote alternatives to underage drinking.

Fall/Spring Hours:

  • Sunday: Noon - Midnight
  • Monday: 11am - 1am
  • Tuesday: 11am - 1am
  • Wednesday: 11am - 1am
  • Thursday: 11am - 1am
  • Friday: 11am - 1am
  • Saturday: 11am - 1am

Summer/Winter Hours:

  • Sunday: CLOSED
  • Monday: Noon - 10pm
  • Tuesday: Noon - 10pm
  • Wednesday: Noon - 10pm
  • Thursday: Noon - 10pm
  • Friday: Noon - 10pm
  • Saturday: Noon - 10pm

Additional Hours and Holidays:

  • Spring Break & Fall Break:
    • Same as summer/winter hours listed above.
  • Holidays:
    • July 4th: Closed
    • Thanksgiving Eve: Half Day
    • Thanksgiving Day: Closed
    • Christmas Eve: Half Day
    • Dec. 25th - Jan. 2nd: Closed
  • We are open every day of the year except the ten days listed above.

DVD Rental Fees:

  • $3.00 for the first seven nights.
  • Two dollars for each additional night.
  • These apply to all DVDs that are not new releases.
  • * New releases are $3.00, but for only two nights.

Video Game Rental Fees:

  • Five dollars for the first seven nights.
  • Two dollars for each additional night.
  • These apply to all games that are not new releases:
    • Gamecube, PS2, X-Box, Wii, PS3 and X360.
  • * New releases are $5.00, but for only two nights.

Return Policies and Other Information:

  • Rentals are due back by 10pm on the due date.
  • If not returned on time, rentals are automatically re-rented for $2 per rental for each additional night.
  • Cash, Diamond Dollars, and all major credit cards accepted.
  • New releases come out every Tuesday and will be available at midnight every Monday.
  • Any rental kept after four weeks is subject to a charge of $45 for late fees plus the cost of replacing the rental.
  • Outstanding balances are automatically billed for all dormant accounts (six weeks of no activity) and for any account with a large balance (greater than or equal to $20).
  • Any other questions or concerns, feel free to email us at info@tristanvideo.com

Special Programs and Discounts:

  • If your class requires a film or movie, let us know ahead of time and we will order multiple copies.
  • Rainy Days:
    When it's raining or snowing, rent two movies and get the third for only one dollar.
  • Same Day Returns:
    Return a rental the same day and receive one dollar toward future rentals.
More information about all of our promotions can be found on the promotions page.

Account Milestones:

To thank our best customers, rental prices are reduced as you rent more. Our two milestones occur after 100 and 200 rentals.
  • Rent 100 or more: All DVDs are only $2.50 each. All games are only $4.00 each.
  • Rent 200 or more: All DVDs are only $2.00 each. All games are only $3.00 each.

Gift Certificates:

We also sell gift certificates for the following values:
  • Two rentals for $6
  • Five rentals for $14
  • Twelve rentals for $30
  • and 25 rentals for $60

Link to Tristan Video:

One of our regulars, Gavin, was kind enough to create a bookmarklet to make it easier to search our database:

Tristan Video Search

Simply drag the code above to the bookmarks toolbar on your web browser. Then, highlight any text on any webpage, click on the bookmark, and it will open a new page with a list of all the movies that match that text.

What is a cost reversal and why have one?

Most stores provide a base cost with long rental periods. Some go as far as saying they have no late fees. We believe that this is extremely unfair to those that always return on time and still have to pay the same as everyone else.

We prefer to do things a little differently by providing inexpensive rentals and expensive fees for returning late. This is what we mean by a "cost reversal". Rentals are only $3.00 for seven days, which is the cheapest price you can find anywhere for a video store. But, when a movie is returned late, it's an additional $2 for every day, much more expensive than the initial rental price. This has many effects on the way the store operates:
  • Increasing the availability of movies due to quick turnover.
  • Rewarding those who return on time.
  • Placing a majority of the burden on late returners.
  • Encouraging customer responsibility.
Even higher fees are assessed when a movie is never returned to us. Movies that are not returned are a big burden on the store, but more importantly, they are a burden on customers. When a movie doesn't come back, it becomes unavailable to customers for months while we're in the process of re-ordering and re-stocking. Re-order fees are based on the cost of the movie plus any shipping and stocking fees necessary to add that movie back to our stock. We feel that this is also a big enough incentive to prevent theft.

Tristan Video believes that this provides a far better experience for everyone involved. We highly encourage all customers to return movies on time so that they can take full advantage of our costs.

What are some of the record sales?

  • Most rentals in a single day: 820 (Oct. 28th, 2008)
    • Second place: 803 (Oct. 27th, 2009)
  • Most returns in a single day: 532 (Oct. 30th, 2008)
    • Second place: 528 (Oct. 29th, 2009)
  • Most new customers in a day: 128 (Oct. 27th, 2009)
    • Second place: 105 (Oct. 28th, 2008)
    • Third place: 100 (Oct. 28th, 2005)
  • Most movies out at the same time: 1164 (Night of Oct. 28th, 2008)

Where can I get the numbers of that hot blonde cashier?

You can't. She doesn't date customers, so don't bother asking.



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The following movies are not available on DVD
(which is sad, because otherwise we'd have them in stock)

Battle Royale
Borom Sarret
The Brave Little Toaster
Digital Living
Faat Kine
Factory Girl
Las Vegas
Mighty Aphrodite
Le Noire de...
Surviving Picasso
Synthetic Pleasures
Times Square
Xala

These are either no longer available or have never been on DVD.
Disney movies, for example, are only released once every ten years.
Ousmane Sembene films have not been released on DVD.

Friday rentals are due back today - Sunday - Today's rentals are due back on Tuesday

Copyright © TBE & Tristan Video 2010

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